All orders over $30 receive free shipping* within NZ.
- *Offer excludes fresh food items (cakes, cleanses, meal plans, juice boxes, catering) which are either pick up only or must be urgent couriered.
- Orders under $30 have flat shipping rates of:
- North Island - $5.00
- South Island $9.00
- Orders are sent via Courier Post, please do not use a PO Box as a delivery address, Courier Post will not deliver to these.
- We offer free shipping for our cleanse packs within the Auckland area using an evening courier service. Please confirm your location is within our delivery radius
- Delivery of your cleanse or meal pack will occur the evening before you selected consumption date, between 6pm and 9pm.
- We aim to have your little bird order shipped within 2-3 working days from order date (NZ orders only). If for some reason your order of organic goodness could take a little longer, we will be in touch.
- Occasionally we do run out of stock in particular items - a consequence of everything being hand made in a boutique scale commercial kitchen. This may mean that you order could occasionally be a little longer in delivery, as some of our products take three days to make from start to finish!
- Returns must be made within 7 days of receiving your purchase.
- You must provide proof of purchase with a receipt (when purchased in store) or through email PayPal receipt (when purchased online).
- The item must be in its original packaging, unused, unopen and in its original condition.
- Little Bird Organics will not accept returns on gift vouchers or fresh food items: raw meal plans, cleanses, juice boxes, cakes.
- Refunds are not available for change of mind returns, and will only be accepted if the product is faulty or does not match the description on the website.
If these requirements are not satisfied, Little Bird Organics reserves the right not to offer an exchange for the item purchased.
To enquire about returning an item, please email firstname.lastname@example.org